for large items ,some slight scratch May happen in the long distance transportation (no sellers can ensure everything is fine ), if can not accept ,please do not buy !!thanks in advance !
No tariffs are required, you only need to pay at the price indicated on the page, and the package will be shipped to your door. There are no additional costs during the transportationprocess, including tariffs and you are not required to pay.
Q1: Do buyers need to pay customs duties?
For products with batteries,EU countriesand theUnited States, Japan, Canada, Russia, South Korea ,United Kingdomdo not need to pay tariffs, and other countries still need to pay tariffs
Q2: Order delivery time and logistics transportation time
A2:The delivery time is about5-7 days, and the logistics transportation time is about30-60 days. Due to the impact of the COVID-19 virus, the logistics speed may be affected and slowed down. This is normal. Please be patient. We will urge the post office to speed up the transportation for you.
Q3: Can you ship to the UK?
A3：Due to the withdrawal of the United Kingdom from the European Union, we have a exclusive logistics channels specifically shipped to the delivery address in the United Kingdom(except Northern Ireland). By sea door to door including all tax and duty.
Q4: Regarding the problem of damage to the received product
A4：Dear buyer, our shipping location is in China, and it takes a long time to ship from China to various countries/regions. We will protect our packages as much as possible, but we cannot completely avoid problems such as damage to packages caused by transportation. If you mind this problem, please do not buy. If you have any quality problems after receiving the goods, please do not raise a dispute, please contact customer service as soon as possible, and we will try our best to resolve it for you.
Q5:Product warranty time
A5:Within one year, if there is a problem of non-human damage to the electric bicycle, we can send you accessories for free.
After one year of purchase, if there is a problem with the electric bicycle, we can resend the accessories for you for free, but you need to bear the shipping cost.
If you have other questions about the product, please contact customer service!
S11F (Shimano 7-speed)
Electric Power Assist (5 Shifts)
Pure Electric (5 shifts)
Pure Human Riding
Electric Power Assist,60~80KM
Aluminum alloy Folding Suspension Frame
Aluminum Alloy Crown Suspension Fork
Lithium Battery(CE,FC,ROSH) ,48V 10AH/14AH SAMSUNG
Full charging Time
Prowheel, Aluminum alloy,Square hole,22-32-42T
Rear Drive,48V 1000W
DC Brushless,Toothed,Low resistance
KENLI,Square hole,Bearing BB68,Screw
Z.STAR Mechanical Disc Brake
interruption of power supply
5 Shifts intelligent control system
Aluminum alloy Hub with Quick Release
Sine wave integrated IC control chip
Aluminum alloy Rim
LCD digital display control instrument
Mileage cleared,Wheel size,etc
Light and Comfortable for MTB
Aluminum alloy for MTB
12 Magnetics-Pulse Power assisted Sensor